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Cookie policy
1. What is the scope of application?
This policy applies to cookies deposited and/or read during consultation of the site www.francestampphilatelystore.laposte.fr hereinafter referred to as the “Site”.
2. What is a cookie or tracker?
The term “cookie” is to be understood in the broadest sense of the term and covers all tracers deposited and/or read, for example, when a website or mobile application is consulted, or when a chatbot is activated or prior to activation.
For convenience, we use the term “cookie”, which covers all technologies whose effect is to read or write data to the user's terminal.
A cookie or tracer is deposited by your Internet browser (e.g. Internet Explorer, Firefox, Safari or Google Chrome) on a dedicated space on your terminal's hard disk, by the server of the site or mobile application you are visiting or consulting.
3. Who sets and uses cookies on the Site?
Cookies are deposited by La Poste or its technical service providers on the Site and are used for its own needs. La Poste is therefore the Data Controller.
4. Why does La Poste use cookies?
La Poste uses cookies to :
- Guarantee the security and performance of the Site
- Adapt the presentation of our services to your terminal's display preferences (language used, display resolution, operating system used, etc.),
- To analyze your online browsing experience, improve our Site and obtain visitor statistics,
- Store information relating to a form you have filled in when using our Site,
- Provide an optimal user experience tailored to your personal preferences,
5. What categories of cookies are used on the Site?
Some cookies are essential for using the Site. Others, although not essential, enable optimized use of the Site, in particular by personalizing the display of content.
- Technical cookies necessary for Site operation:
These cookies ensure the security and performance of the Site. Necessary cookies help to make the Site usable by activating basic functions such as page navigation and access to secure areas of the Site, and also contribute to fraud prevention and detection (identification of fraudulent connections in particular). The Site cannot function properly without these cookies. They are strictly necessary for its operation and cannot be deactivated without the risk of no longer being able to access the Site or certain Site services.
- Functional cookies to improve Site ergonomics and content personalization:
These cookies are strictly necessary for navigation. La Poste uses them in its legitimate interest, in order to provide an optimal user experience adapted to the user's personal preferences (detection of navigation problems, improved ergonomics, etc.).
- Statistics and audience measurement cookies:
These cookies help La Poste, by collecting and communicating information anonymously, to understand how users interact with the Site. They can be used to measure traffic and use of the Site or applications. In this way, they enable us to carry out studies and help us to improve the interest and ergonomics of our services. They do not enable us to track your overall browsing habits on other applications or other sites, and do not lead to any cross-checking of data with other processes or with third parties.
Audience measurement cookies are used in the legitimate interest of analyzing the pages of the Site consulted, and enable the latter to draw up anonymous statistics on its frequentation. In accordance with national legislation, the use of these cookies is exempt from the collection of your consent in accordance with the provisions of article 5 of CNIL deliberation n°2020-091 of September 17, 2020.
6. What are the purposes of the cookies used on the Site?
La Poste uses cookies to enable the site's main services to function optimally. You can technically block them using your browser settings, but your experience on the Site may be degraded.
In addition, you may refuse the use of cookies strictly necessary for the Site's operation and day-to-day administration, by clicking on your browser's cookie management window at the top right-hand corner of each page of the Site (see VII).
List of cookies on www.francestampphilatelystore.laposte.fr
Cookie name | Vendor | Cookie lifetime | Purpose | Consent |
pk_id | Matomo | 13 months | Permanent cookie used to record the visitor's unique identifier (randomly generated). | Exempt |
pk_ref | Matomo | 6 months | Permanent cookie used to record the source of traffic or campaign explaining how the visitor arrived on the Site | Exempt |
pk_ses, pk_cvar, pk_hsr | Matomo | 30 minutes | Cookies used to determine new sessions/visits. The cookie is updated each time data is sent to Matomo. | Exempt |
pk_testcookie | Matomo | Session duration | Cookie used to detect whether the visitor's browser supports cookies | Exempt |
To find out more about audience measurement cookies Matomo Privacy Cookies
7. How can you restrict the storage and reading of cookies by configuring your browser?
You can configure your browser to save or reject cookies on your terminal, either systematically or according to the sender.
However, we would like to draw your attention to the fact that configuring your browser does not exempt you from making your own choices regarding the deposit and reading of cookies on the Site.
Your browser settings may also have negative effects on your browsing experience. If you refuse to accept technical cookies on your terminal, or if you delete the cookies stored on your terminal, you will no longer be able to benefit from a certain number of functions which are nevertheless necessary for browsing certain areas of the Site.
Where applicable, we decline all responsibility for the consequences linked to the degraded operation of the Site resulting from the impossibility for us to record or consult the cookies necessary for its operation and which you would have refused or deleted.
Please note that the configuration of each browser is different. You can access the description in your browser's help menu to find out how to modify your choices.
Browser | How to proceed | For more informations |
Edge | Click on the three dots “...” at the top right of the browser window Select “Settings” from the drop-down menu In the options window, click on the “Cookies and site permissions” tab To disable cookies, uncheck the “Allow sites to save and read cookie data” button. | edge://settings/content/cookies |
Safari | Go to “Settings”, then “Safari”. Select “Delete cookies and data”. | https://support.apple.com/fr-fr/safari |
Google Chrome | Click on the Chrome menu in the browser toolbar. Select the “Settings” option. Click on “Show advanced settings”. In the “Privacy” section, click on the “Content settings, Cookie and site data” button. You then have the option of deleting them all or selecting them one by one. | http://support.google.com/chrome/bin/answer.py? hl=fr&hlrm=en&answer=95647 |
Opéra | Go to “Preferences”. Select “Advanced”. Select “Cookies”. | http://help.opera.com/Windows/10.20/fr/cookies.html |
8. What are your rights regarding your personal data and how can you exercise them?
When using cookies and other trackers, La Poste processes personal data about you (cookie or mobile ID, IP address, tastes, preferences, etc.), in its capacity as Data Controller. This personal data is essential to achieve the objectives pursued by each cookie and other tracker.
The personal data collected or processed during your browsing on the Site is intended for La Poste, its subcontractors and partners, in order to improve the services offered on the Site, to facilitate your browsing on the Site, and to process your requests, where applicable.
Personal data collected via cookies and other tracers are never kept longer than is necessary to achieve the purpose of the cookie or tracer.
Where processing is based on the legitimate interests of La Poste or a third party, you may object to processing at any time, for reasons relating to your particular situation.
You have the right to access the personal data we hold about you;
This includes the right to ask us for further information about:
- the categories of data we process
- the purposes of data processing
- the recipients and categories of recipient to whom your data has been transmitted
- where possible, the length of time your data will be kept, or where this is not possible, the criteria for determining this length of time.
You have the right to ask us to correct inaccurate or incomplete personal data concerning you;
You may object at any time to our use of your Personal Data;
You have the right to be “forgotten” by us by exercising your right to erasure of your data;
You have the right to request the suspension of the processing of your Personal Data;
You can ask for your Personal Data to be recovered in a structured, commonly used and readable format so that you can dispose of it and pass it on to another data controller;
You have the right to give instructions concerning the fate of your Personal Data after your death;
You may also withdraw your consent at any time, in cases where it has been requested. This will allow you to modify and/or withdraw your consent to commercial prospecting.
You can exercise your rights by proving your identity and specifying your surname, first name and the product concerned.
You can send your requests either :
- by e-mail to: contact-fsps.philaposte@laposte.fr
- or via the contact section of the Site.
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